![]() But now I can't import mp4 files at all, it only imports the audio. So a few days ago i download adobe premiere and CC 2017 and media encoder, at first I could import my mp4 files with no problem abd export them as h.264 format with no problem. My laptop is a MacBook Pro (late 2013) 2.4 GHz Intel Core i5 ![]() The specific clip I am trying to export is someones wedding speech, so it is just one video track, and 2 audio tracks.Īs mentioned above, it is only when exporting videos (roughly) 20mins and above, I don't have any issues when it comes to shorter clips and even successfully exported one around 17 minutes long, earlier today. I have also seen someone recommend exporting without audio, however I am a wedding filmmaker, and thats not an option. I have seen other discussions saying to deselect "Import sequences natively" in AME preferences, which I have done and it didn't help. I have updated all my softwares (premiere pro and media encoder) and also made sure my QuickTime (v10.4) is up-to-date (and as far as I can see, it is) Transcode to a non-legacy format to continue using the media in Premiere Pro after legacy support has ended. Support for import/export of legacy 32-bit QuickTime media will be discontinued in a future version of Premiere Pro. If I am trying to export anything around 20mins or above, either after exporting for a while or just as it finishes, I get this error message (on Premiere Pro directly and AME also):
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